Exclusive insights and data from the report

91% of organisations admit to losing significant revenue because of shortcomings with their payment gateway. 

1 in 3 respondents said that lack of quality data is a barrier to investing more in payments performance.

32% of payment professionals acknowledge that they could improve their analysis of payment data to understand pitfalls, such as decline codes.

40% of payment leaders said that they need to make improvements to their payment strategy to avoid losing revenue by the end of 2022.

53% of organisations expect an uplift of 4-6% in revenue in the next two years, if they are able to implement all required changes to optimise their payment performance.

 

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